The Southern Exposure Story
Southern Exposure Technical Services (SETS) began in 1999. Scott Marshall saw the need for independent certified technical service as the "big guys" began cutting their service staffs and continually raised pricing for commercial embroidery machine repair. Having cut his teeth as a service technician for Barudan, owning a 39 head, 14 employee embroidery/digitizing shop and doing service and sales for Hirsch Intl., Scott put his knowledge to work and SETS was born. With exposure to the industry since 1988, there is rarely machine situation he hasn't seen. Scott soon recognized the factory trained, "old timer" technicians were dwindling and began searching for an apprentice to personally train. In 2014 he found John.
With his finger always on the pulse of the embroidery industry, Scott strives to add products and services to meet a large number of "geriatric" machine needs. Scott also makes himself aware of the latest trends, common machine issues and continuing education to keep SETS up to date and knowledgeable. John has become the wiz kid on machine installs, trainings and the latest Barudan software. Together they are minimizing the service wait times and getting customers back up and running.
Under the critically watchful eye of Scott, SETS also sells refurbished embroidery equipment, hoops, hard to find mechanical and electronic parts as well as the Gator Clamp. The Gator Clamp may just be the answer to your tricky hooping needs!
We service Barudan, Tajima, and most Toyota 9000 and 9100 commercial embroidery machines. Give us a call today to discuss your embroidery situation and we will do our best to get your embroidery machines up and humming~